Next, I met Maya Borofsky and listened in on a few calls that she made to follow up with her patients. Some patients take 3 hours of time to make sure everything is in order, and some take 5 minutes. It’s clear that all Maya wants to ensure is that the surgery and follow up care has been taken the utmost possible care.
Later in the day, I spent time with Danielle Dougherty, who works in marketing to help discuss the images that would best fit for an ad. Then to finish up the day, I met with marketing to work on a project for selecting and updating testimonials. The 2,000 testimonials I read through were really incredible stories about how after mostly years of pain, they finally were back to normal again.