Emotional Intelligence in the Workplace

job tipsEmotional intelligence is the “ability to be aware of, name, and manage one’s emotions.” Beyond this, emotional intelligence in the workplace suggests an ability to understand the emotions of others and “relate to others in effective ways both personally and professionally in a wide range of contexts and roles.” Despite the misconception that decisions, particularly in the workplace, are made through reason and logic, it is actually true that “we decide 100 percent of everything emotionally and then spend hours, weeks or months underpinning these decisions with logical justifications.” In the workplace, candidates with a strong level of emotional intelligence are able to maintain a level of professionalism and adapt emotionally to accommodate a wide range of challenges. Emotional intelligence is the driver behind strong business deals, sales and marketing, and partner relationship – among many other professional situations.
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Filling The Talent Pool: Industries & places that are hiring

Jobs, at long last, appear to be back.

The U.S. economy added 298,000 jobs in June and another 209,000 jobs in July, according to the Bureau of Labor Statistics. Over the past six months, the economy has added 1.5 million jobs, marking the strongest six-month stretch for hiring since 2006. Meanwhile, job openings in the U.S. recently rose to the highest level in five years.

“It feels to me like the job market is humming,” Mark Zandi, chief economist at Moody’s Analytics, told the Houston Chronicle.

This is very good news for sure. Yet, good news that comes with a unique challenge. As the demand for workers grows, filling the talent pool becomes increasingly difficult.
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Adecco Engineering & Technology: Minor Change, Major Opportunities 

Adecco-Engineering-and-Technology-new-logo

Formerly Adecco Engineering & Technical, our science, technology, engineering and mathematics (STEM) division is now Adecco Engineering & Technology. While engineering recruitment is a large part of our business, we also spend a great deal of our time and effort recruiting for Information Technology (IT) roles. Changing our name to Engineering & Technology more accurately reflects the entire picture of who we are and all that we do.
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The Importance of Ongoing Customer Service Training

customer-service-employeesCustomer service training is a sound investment when you consider what’s at stake. Your company’s reputation, customer satisfaction and loyalty
 are all directly impacted by customer service experiences. And ultimately those experiences affect your operating costs – and your bottom line when it comes to profitability.

Research has shown time and time again that people remember negative experiences much more lucidly than positive ones. Bad emotions generally involve more thinking and the information is processed more thoroughly than positive emotions, therefore people use stronger words to describe negative experiences. Further, negative impressions are far more difficult to demolish than positive ones. The proven psychology is just one reason why companies should make it a priority to minimize the number of negative experiences that arise from their customer service departments. What’s the most powerful method of improving customer service? One word: training.

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The #AdeccoExperience: Words of Wisdom and Takeaways From Once-in-a-lifetime Summer Internships

summer-interns-in-new-yorkThe 2014 #AdeccoExperience interns tell all

This year’s winners of the Adecco Way to Work internship program received the amazing opportunity to intern at exciting companies all around the world! I had the honor and privilege to interview the two talented New York City winners:

Adharsh Kumar, Marketing Intern with ANN INC.

Elise Perazzini, Service Coordinator Intern with BMW of Manhattan.

They shared their own #AdeccoExperience as well as their take on millennials in the workforce and what it takes to find the right job!
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Millennials and the Workplace Culture Revolution

Millennials are reinventing culture in the workplace. It might be time to give the much-maligned Millennials a break, considering the strengths and value they bring to workplace culture.

Whether we’re ready or not, Millennials are the future of business. With record numbers of college students graduating each year and the impending retirement of the Baby Boomers, it’s only a matter of time before the Millennials lead the workforce.

Yet the culture clash seems to be a bit hostile at the moment, since Millennials are often described — among other things — as needy, lacking focus, and unable to fully commit to the organizations looking to recruit, hire and train them.

Despite their bad rap among their predecessors, Millennials bring far more to the table than just a Twitter page and a Facebook account (however, those can prove helpful, too.) They’re bringing new skill-sets, innovative ideas and fresh approaches to thinking and working.

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