Call center jobs coming back to the U.S.

adecco-google-plus call center 1In the 1980s and 1990s, approximately 600,000 call center jobs were outsourced overseas. Lately, however, they have started to come back. This is great news for American job seekers and businesses alike—there were more than 100,000 positions created in call centers throughout the country between 2010 and 2012, and companies are generating better business results.

Why are call centers coming back to the United States?

One of the major reasons why companies outsourced call center jobs in the first place was to take advantage of affordable labor in countries such as India and the Philippines. However, wages in these countries are becoming less and less affordable every year. In India, salaries are rising 10 percent annually; in the Philippines, the annual jump is about 7 percent. Thus, the financial edge of outsourcing is beginning to blunt, and many companies are starting to reverse course and “insource” their call center operations.
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STEM skills essential to driving innovation

An analysis of each state was recently conducted by Bloomberg Rankings on the focus of several innovation factors, including: the number of STEM workers, research-and-development spending, the percentage of public tech companies, and patent approvals. Based on those and other factors, Washington was named the most innovative state in America.

Check out this infographic and learn why Washington is currently ranked as the most innovative state in America!
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IT skills training: Tips and tricks

Mortgage and banking jobsWith technology changing at an unprecedented pace, IT jobs are hot these days.

Yet for job seekers pursuing in-demand roles such as those highlighted in this infographic from K Alliance, the challenge is often acquiring the skills necessary to do the job, as well as keeping those skills up-to-date.

There’s been considerable focus on the IT skills gap in recent weeks, particularly in the wake of President Obama’s State of the Union speech during which he called for an across-the-board review of federal employment and training programs to help ensure people ready to work have the skills for high-demand jobs.

While the President laid out an ambitious agenda, the reality is that those seeking to develop and enhance marketable IT skills need to devise and execute their own training program. Here are three ways to make it happen:
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Design hiring trends and salary demands

Choose the best staffing solution for your businessDesign careers are becoming more specialized, and those with deep experience in the digital world are currently highly sought after by employers and command high salaries. Here’s are the design hiring trends and salary demands you need to know when recruiting professionals in 2014.

Graphic Design

Salary and hiring for graphic designers varies significantly based on industry and skill set. And because demand varies equally, graphic designers have a wide salary range.

Salary: A 2012 report from the Bureau of Labor Statistics reports $48,730 as the median annual salary for graphic designers, although actual salaries differ by region, skills, and experience. Salaries range from $30,000 to $77,000. And even though that data is two years old, the salaries are still accurate. According to Salary.com, the current median annual salary is $49,377, relatively unchanged from 2012.

Where the jobs are: The highest concentration of graphic design jobs can be found in California, New York, Florida, Texas, and Illinois, driven primarily by digital jobs in Silicon Valley, Silicon Alley, and growing tech scenes in cities like Houston and Chicago. Washington, D.C. also has the highest median salary, where graphic designers earn an average of $69,700.
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Highlighting three influential graphic designers

A list of 9 conferences for .Net Developers to attend.Many graphic designers focus on learning the newest techniques and technologies to advance their career. However, in many ways, it is equally as important to have a solid understanding of where the roots of graphic design began and a familiarity with the designers who have forever changed the industry. By having a solid understanding of the evolution of design principles and trends, you will be better equipped to use current styles and techniques to produce effective designs.

Take some time to review the work of three influential graphic designers and learn about their impact on the industry as we know it today. Here are three designers that you should know about:
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Top retention strategies for IT employees in-demand

webinar_acing_interview“As key employees are more comfortable with the economy, they are beginning to jump ship for better opportunities.”

Those words by Lisa Anderson, President of LMA Consulting Group, Inc. in a recent article about the current job market, should give all managers pause.

An improving and changing economy is creating increasing demand for skilled workers, particularly in the IT space. Several surveys have found that a majority of workers are looking for a new job these days, and you can bet that many of your best employees are considering their options.

So what steps can you take to retain the best and brightest on your team. Here are some tactics that work:
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