The Top 7 Skills for Content Marketing Jobs

The game has changed in marketing. Traditional advertising and highly structured marketing campaigns are fast being replaced by more nimble approaches that feature content marketing as a means to raise awareness, build brand loyalty, and, ultimately, sell products and services. The revolution […]

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Emotional Intelligence in the Workplace

Emotional intelligence is the “ability to be aware of, name, and manage one’s emotions.” Beyond this, emotional intelligence in the workplace suggests an ability to understand the emotions of others and “relate to others in effective ways both personally and professionally in […]

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The Importance of Ongoing Customer Service Training

Customer service training is a sound investment when you consider what’s at stake. Your company’s reputation, customer satisfaction and loyalty
 are all directly impacted by customer service experiences. And ultimately those experiences affect your operating costs – and your bottom line when […]

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Millennials and the Workplace Culture Revolution

It might be time to give the much-maligned Millennials a break, considering the strengths and value they bring to workplace culture. Whether we’re ready or not, Millennials are the future of business. With record numbers of college students graduating each year and […]

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Five Rockstars of the Job Market

2014 has shown signs of particular growth – all of which results of key factors, including shifts in the economy and significant current events. The job market continues to hold strong in a few key industries: healthcare, finance, computer systems and information, […]

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What it Means To Be An Agile Marketer

If you hang out with corporate techies, you undoubtedly hear about “agile development” – the approach to developing software that relies on responding effectively to change rather than following a rigid plan to get the best results. Yet more and more, the […]

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