Job growth continued to rise in October


Private sector hiring remained robust in October, as more than 100,000 new jobs were added to the national economy for the fourth consecutive month, providing further evidence that economic recovery is continuing at a steady pace.

According to the BLS’ “The Employment Situation – October 2012” report, 171,000 jobs were generated last month, once again exceeding economists’ projections. Prior to the release of the report, many economists expected 125,000 new jobs would be created.
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Corporate Health and Wellness


Two weeks ago the biggest sporting event of the year began in London bringing in people from all over the world. Thousands of athletes have been training intensely for this global competition. However, they’re not the only ones who have been dedicating time and resources to fitness; as part of Corporate Social Responsibility practices, many companies have started wellness programs to promote better health among their employees and communities.

Under Corporate Social Responsibility, or CSR, businesses hold themselves accountable for their impact on employees, consumers, communities, and the world. CSR has been spreading since the second half of the twentieth century, and corporations have pursued this philosophy through increased employee benefits and training, community service, charitable donations, safer or more energy-efficient products, and environmentalism. It is typically seen as an important part of a sustainable business model; whether by limiting pollution and use of natural resources, developing the communities in which a business operates, or improving employee health and morale, CSR can help corporations conserve resources and maintain production levels and sales.
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A Growing Problem: Prescription Drug Abuse in the Workplace


Nearly every employer drug tests for illegal drugs. However, if an employee has a prescription for a drug, they will still pass the drug test. With this loophole, prescription drug abuse in the workplace is on the rise.

The problem tends to start on college campuses, where students seek out medications either for recreational use or to keep up with the hectic pace and multiple demands of college life. Once a habit is formed, it easily translates to the workplace. Adderall is the new coffee (from 2002 to 2005, there was a 90% increase in American adults taking ADHD medication); Vicodin the new Tylenol (prescription drug abuse of opiates has increased 40% since 2005). Rather than have a drink (or better yet, go for a run), more and more workers turn to anti-anxiety medications like Xanax or Valium. Some even tempt fate by mixing these drugs together, causing potentially dangerous or even deadly interactions. Not to mention, prescription drugs have rapid tolerance, and workers soon need more to produce the original effect.

In a society that pushes workers to do more with less, work longer hours and keep up in a fast paced world, many turn to these drugs as a way to cope.  In 2008, a study suggested that a greater percentage of workers test positive for prescription drugs than cocaine and methamphetamines combined. To make matters worse, many are not even taking their own prescriptions: According to Glamour magazine, “nearly 30 percent of young women say they’ve borrowed prescription drugs from a friend.” Due to the different reactions the same drug can invoke in different individuals, this is even more dangerous.

What does this mean for employers?
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Calming down an upset client: the ASAP model


Maintaining good client relationships is a huge part of our business and having a plan in place to manage those relationships is critical for success. A very accomplished colleague of mine taught me the “ASAP” customer service model below – and it WORKS.
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