Recruiters and Candidates: Don’t just disappear!

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In a recruiter/candidate relationship, mutual respect is key. Too often in the hiring process, recruiters treat candidates as a commodity and candidates treat recruiters as if they’re a dime a dozen. We must remember that we are dealing with people – not things – and treat each other accordingly.

One of the most frustrating things for both sides in the recruiting process is the “disappearing act”: candidates appearing interested, but then vanishing at the offer stage; or a recruiter who submits a candidate to the job, and then never gives feedback.

Below is an excerpt from a post I made to the Adecco Staffing, USA LinkedIn Group in February that illustrates both my perspective as a recruiter, and Christopher Knepper’s  perspective as an engineering candidate. The original post shows input from multiple recruiters and candidates and gives valid insight to how we can improve the recruiting process.

Declining a Position When You Have Multiple Opportunities; Don’t Just Disappear!

From: Jennifer Chelenyak – Technical Recruiter, Adecco Engineering & Technical

Nothing aggravates a recruiter more than working with a candidate for several weeks – screening, submittal, and multiple interviews – and then getting to the offer stage, and the candidate just disappears.

If you are working with a recruiter, we understand that you have multiple opportunities that you are pursuing. We understand that sometimes, an offer you receive might be better that what we or our client can provide. We get that you need to do what is best for you. What we don’t get is why, when we are so late in the game, you would suddenly disappear. You avoid phone calls, don’t respond to e-mails; when you have been responsive at every other stage of the process.

If you’re going to decline an opportunity, that happens. However, at least have the courtesy to let your recruiter know that you are no longer interested. We have put a lot of time and effort in to get you this opportunity, many times, behind the scenes work that you may not be aware of. It only takes a few seconds to let us know that something else has come up. And, you never know when you might find yourself out of work again – it is never a good idea to burn bridges.

From: Christopher Knepper – Technical Engineer at Scantron/Global Scholar

It bears mentioning that the same applies to the recruiter. Once a candidate has applied for a position, they deserve to be kept up to date. So, to paraphrase your own post…

Nothing aggravates a candidate more than working with a recruiter for several weeks – screening, submittal, and multiple interviews – and then getting close to the offer stage, and the recruiter just disappears.

If you are working with a candidate, we understand that you have multiple candidates with whom you are working. We understand that sometimes, another candidate might be better for a given position. We get that you need to do what is best for you and your client. What we don’t get is why, when we are so late in the game, you would suddenly disappear. You avoid phone calls, don’t respond to e-mails; when you have been responsive at every other stage of the process.

If we are declined for an opportunity, that happens. However, at least have the courtesy to let your candidate know that they no longer in contention. We have put a lot of time and effort in to get to this opportunity, many times, behind the scenes work that you may not be aware of. It only takes a few seconds to let us know that someone else has taken the position.

Courtesy is a two way street.

About Jenni Chelenyak

Jenni currently works with Adecco’s global Information Management team as a Business SME on the Candidate Management Programme - Social Media. She’s been with Adecco’s Professional Staffing division since 2010 and held roles in on-boarding and compliance, client account management and technical recruiting. In her free time, she enjoys traveling, spending time with family and friends, yoga and working with an animal rescue group.

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