As the responsibilities of the day hijack our schedules and strategy defers to reactivity, interpersonal relationships and common courtesy are often neglected faster than Mark Sanchez after his first pick-6.
In the six years since I left the hallowed halls of UConn (Go Huskies!) so much has already changed. In 2006, your grandma couldn’t use Facebook yet and there was no such thing as Twitter or Pinterest. In 2012 things are different. This freshman workforce has to contend with fierce competition from their peers and […] Read Article “Life after college for the class of 2012”
On a cold December night in 2003, a close friend (and Naval Reservist) persuaded me to attend a social at a military base. Never having been to a military base, I wasn’t quite sure what I was getting myself into. The idea of dating a military man did not interest me at all. It wasn’t […] Read Article “Military Spouse Appreciation Day”
Maintaining good client relationships is a huge part of our business and having a plan in place to manage those relationships is critical for success. A very accomplished colleague of mine taught me the “ASAP” customer service model below – and it WORKS.