While most colleges have well-adapted career development centers for their soon-to-be graduates and alumni, these services tend to overlook one of the most vital attributes needed to conquer the corporate world – emotional intelligence (EI)
Mindfulness, compassion and cultural consideration can sometimes be that intangible “it” factor that lands you a job or big promotion. A high emotional quotient (EQ) has shown to fast track professionals up the corporate ladder. And with today’s corporate focus on inclusion and diversity, it’s more important than ever that candidates take the time to enlighten their emotional intelligence. A cognizant approach to navigating the social complexities of a culturally and ethically diverse workplace will prove mutually beneficial to all involved.
A trait that so greatly affects a person’s consciousness will subsequently impact the organization that he or she is helping run. In fact, experts are starting to argue that an employee’s EQ is in several ways a greater indicator of their career success than their IQ.
EQ, not IQ
While emotional intelligence may not be the whole puzzle, it’s definitely an integral piece. According to Emotional Intelligence 2.0 by Travis Bradberry, “EQ is so critical to success that it accounts for 58 percent of performance in all types of jobs.”
A person’s EQ is a combination of traits that, with practice and understanding, can be improved – and subsequently blemished – over time. This is contrary to a person’s IQ in the sense that intellect is generally more rigid and fixed. Moreover, studies have shown that in everyday life, those with an average IQ outperform those with a high IQ 70 percent of the time.
Breaking EQ Down
According to Mayer & Salovey there are four main areas of emotional intelligence:
- Identifying Emotions: The ability to recognize how you and those around you are feeling.
- Using Emotions to Facilitate Thought: The ability to generate an emotion, and then reason with this emotion.
- Understanding Emotions: The ability to understand complex emotions and emotional “chains”, how emotions transition from one stage to another.
- Managing Emotions: The ability to manage emotions in your self and in others.
EQ in the Workplace
It should come as no surprise that supervisors and managers place amongst the highest in the workplace when it comes to EQ levels:
“We analyzed the score profiles of more than a million people, working across industries on six continents. Middle managers stand out with the highest emotional quotient (EQ) scores in the workplace. Companies have a clear tendency to promote people into front-line supervisory and then middle management positions because they’re good with people. They assume that a manager with high EQ is someone that people will want to work for,” says Travis Bradberry.
But what may come as a surprise is how poorly senior executives and CEOs placed when it came to emotional intelligence – ranking second to last and last, respectively.
However, it should be noted that while a candidate with an inadequate EQ might have the opportunity to become a CEO, the world’s top performing CEOs are those with high levels of EQ.
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