Customer service training is a sound investment when you consider what’s at stake. Your company’s reputation, customer satisfaction and loyalty are all directly impacted by customer service experiences. And ultimately those experiences affect your operating costs – and your bottom line when it comes to profitability. Research has shown time and time again that people […] Read Article “The Importance of Ongoing Customer Service Training”
Tag: Employers
Articles for employers.
July BLS Report: 209,000 Jobs Added to US Economy
Source: July 2014 BLS report The U.S. Bureau of Labor Statistics released its July 2014 unemployment report, which showed an additional 209,000 jobs created in nonfarm payroll employment. The unemployment rate saw a small increase, rising from 6.1 percent to 6.2 percent. July marks the sixth straight month in which we’ve seen gains of 200,000+ […] Read Article “July BLS Report: 209,000 Jobs Added to US Economy”
The #AdeccoExperience: Words of Wisdom and Takeaways From Once-in-a-lifetime Summer Internships
The 2014 #AdeccoExperience interns tell all This year’s winners of the Adecco Way to Work internship program received the amazing opportunity to intern at exciting companies all around the world! I had the honor and privilege to interview the two talented New York City winners: Adharsh Kumar, Marketing Intern with ANN INC. Elise Perazzini, Service […] Read Article “The #AdeccoExperience: Words of Wisdom and Takeaways From Once-in-a-lifetime Summer Internships”
Why Every Business Needs Employee Growth Metrics
Employers who prioritize the engagement levels of their employees know that setting growth metrics is critical not only for employee and team morale but for the return on investment from each employee. Clear and tangible growth metrics drive effective growth in roles and maximize input from employees by establishing ownership for personal projects. Further, transparent […] Read Article “Why Every Business Needs Employee Growth Metrics”
Millennials and the Workplace Culture Revolution
It might be time to give the much-maligned Millennials a break, considering the strengths and value they bring to workplace culture. Whether we’re ready or not, Millennials are the future of business. With record numbers of college students graduating each year and the impending retirement of the Baby Boomers, it’s only a matter of time […] Read Article “Millennials and the Workplace Culture Revolution”
Recruiting Staff for the Cloud
In recent years, cloud computing has not only changed the IT landscape, it has literally transformed the way we work, play, communicate, and socialize on the web. According to recent research by IDC Cloud Research , spending on cloud services is expected to reach an estimated $107 billion in 2017, with SaaS (Software as a […] Read Article “Recruiting Staff for the Cloud”
Partner With a Staffing Company to Source STEM Talent
It is becoming increasingly clear to employers across the United States that science, technology, engineering and math (STEM) jobs take more than twice as long to fill as other openings. With STEM jobs increasing consistently, outpacing every other industry for job demand, employers are finding it more challenging than ever before to hire talented candidates with STEM […] Read Article “Partner With a Staffing Company to Source STEM Talent”
Metropolitan Employment Showing Improvement Nationwide
Sources: Metropolitan Area Employment and Unemployment Report – May 2014, Regional and State Employment and Unemployment – May 2014 The national BLS “The Employment Situation — June 2014” report showed another surge in employment, adding 288,000 new jobs to the economy, the fifth straight month to show 200,000+ job gains. Economists are hopeful that this upswing will continue as we […] Read Article “Metropolitan Employment Showing Improvement Nationwide”
Interview Techniques and Questions to Discover Critical Thinkers
Traditional job interviews only provide a finite look into a job candidate’s background and experience. Asking the right questions is a critical part of understanding a candidate and discovering if they truly meet the expectations and requirements for the position. Hiring experts say that rushing to judgment during the interview process is a top reason […] Read Article “Interview Techniques and Questions to Discover Critical Thinkers”
Adecco Experience: Meet the Talent
In April, Adecco launched the Adecco Experience program across 50 countries as part of the Way to Work program. Four candidates from each country were selected to work as interns with some of the most exciting companies in the world. Once the internships wrap up in August, one of the 54 participants will be chosen to intern […] Read Article “Adecco Experience: Meet the Talent”