In the 1980s and 1990s, approximately 600,000 call center jobs were outsourced overseas. Lately, however, they have started to come back. This is great news for American job seekers and businesses alike—there were more than 100,000 positions created in call centers throughout the country between 2010 and 2012, and companies are generating better business results. […] Read Article “Call Center Jobs Coming Back to the U.S.”
