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Tag: strategy

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Posted on May 10, 2012June 11, 2019

Calming down an upset client: the ASAP model

Avatar for Adecco USAAuthor Adecco USAPosted on May 10, 2012June 11, 2019Categories Uncategorized85 Comments on Calming down an upset client: the ASAP model

Maintaining good client relationships is a huge part of our business and having a plan in place to manage those relationships is critical for success. A very accomplished colleague of mine taught me the “ASAP” customer service model below – and it WORKS.

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